Loan Officer Job at MEMBERS1ST COMMUNITY CREDIT UNION, Eldora, IA

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  • MEMBERS1ST COMMUNITY CREDIT UNION
  • Eldora, IA

Job Description

Job Description  Overview  

We are seeking a dedicated, knowledgeable, and energetic Loan Officer to join our dynamic team. In this position, you will be responsible for taking thorough loan applications through all delivery channels including; phone, video, chat, text, online, and in-person. Cross-selling all credit union ancillary products and other services when in the members best interest; be thorough in documenting application notes to send to underwriting and be reviewed for a decision; and maintain safety and security of our members, our employees, and the credit union assets by adhering to regulations, policies, and procedures.

Responsibilities

  • Exercises good judgment and decision-making skills using credit union policy and procedures and obtaining appropriate approval on items exceeding established authority.
  • Interview loan applicants and provide information on loan products and alternative products that best meet the member’s needs. Request and review all required information and documentation to secure a loan.
  • Assure the team safeguards member information while always maintaining total confidentiality, inside and outside of work.
  • Remains current in laws and regulations and follows appropriate policies and procedures.
  • Makes recommendations for improvement of security of member information, data, and physical environment.
  • Demonstrates initiative by completing required items for personal and professional development.
  • Enhances visibility within the community by supporting and participating in community events.
  • Assists in and supports marketing efforts for the credit union.
  • Assists with maintaining facility appearance.
  • Completes special projects as assigned.
  • Assist member in completing loan applications over the phone and/or electronically. Obtain and evaluate credit reports.
  • Recommend and outline terms of loan. Inform prospective borrowers of loan commitments.
  • Determine collateral needs and payment plans for members applying for loans.
  • Notify applicant of loan decision. Correspond with members, applicants, and creditors to resolve questions regarding application information.
  • Handle a variety of loans simultaneously while communicating with members in a timely manner.
  • Train new consumer loan officers, and assist more junior consumer loan officers with questions, challenges, etc.
  • Resolves member complaints, data conflicts, and ensures proper pipeline management of loans.

Qualifications

  • Customer Service
  • Demonstrated ability to promote sales growth.
  • Meticulous professional characteristics.
  • Strong written and verbal communication skills.
  • Qualifies as MLO and complies with registration process for NMLS listing.

Job Type: Full-time

Pay : $23.50 - $24.00 per hour

Benefits:

  • 401(k) with employer matching*
  • Health Insurance*
  • Life Insurance
  • Dental insurance*
  • Vision Insurance*
  • Employee assistance program*
  • Flexible spending account(s)*
  • Health savings account*
  • Paid time off*
  • Parental Leave
  • Tuition Reimbursement
  • Volunteer Time Off

*Part-time employees are eligible for these benefits!

Job Tags

Hourly pay, Full time, Part time, Flexible hours

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