Booking Consultants Job at IMS Group, India

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  • IMS Group
  • India

Job Description

  1. Handle incoming inquiries and assist clients with bookings/reservations
  2. Provide accurate information about products, services, or properties
  3. Manage client records and maintain booking databases
  4. Follow up with clients regarding confirmations, cancellations, and payments
  5. Coordinate with sales, operations, or travel teams to ensure smooth booking processes
  6. Upsell or suggest additional services where applicable
  7. Prepare and send reports on bookings and client interactions
  8. Resolve client issues or complaints promptly
  9. Maintain knowledge of current offers, promotions, and availability
  10. Use CRM or booking software to track leads and bookings

Job Tags

Permanent employment, Full time

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