Job Description

Job Title: Lead Netsuite Administrator

Responsibilities

• Administer and maintain NetSuite environments, including user setup, roles, permissions, workflows, custom fields, forms, records, and saved searches.
• Configure and support core NetSuite modules, including financials, projects, purchasing, and vendor management.
• Own troubleshooting and resolution of NetSuite issues related to configuration, data, performance, and integrations.
• Manage sandbox environments, testing cycles, and production deployments.
• Act as the primary technical owner for NetSuite integrations with systems such as ServiceNow, Salesforce, Dayforce, and third-party vendors.
• Partner with internal developers, vendors, and consultants to design, test, and support integrations and data flows.
• Ensure data accuracy and integrity across systems through validation, monitoring, reconciliation, and issue resolution.
• Support data migration, cutover activities, and ongoing data maintenance.
• Serve as a knowledge lead for the NetSuite Administrator and NetSuite Business Analyst, providing guidance, prioritization, and escalation support.
• Review and approve solution designs, configurations, and changes to ensure quality, consistency, and standards adherence.
• Help translate business requests into clear technical requirements and guide the team toward scalable solutions.
• Mentor team members and support skill development across NetSuite and related platforms.
• Collaborate with stakeholders across departments to understand business needs and recommend solutions.
• Participate in NetSuite roadmap planning, backlog grooming, and prioritization discussions.
• Communicate changes, risks, and impacts clearly to technical and non-technical stakeholders.
• Establish and maintain documentation for configurations, integrations, business processes, and support procedures.
• Support change management practices, including testing, approvals, and release communication.
• Train and support end users and power users as needed.
• Monitor NetSuite updates and releases, assess impacts, and recommend adoption where appropriate.

Requirements

• 3+ years of hands-on NetSuite administration experience in a production ERP environment
• NetSuite Administrator or Consultant certification
• Strong understanding of NetSuite configuration, security model, workflows, saved searches, and reporting
• Experience supporting NetSuite integrations with upstream and downstream systems
• Proven ability to work directly with accounting and finance teams
• Experience leading or mentoring technical staff or acting in a lead role
• Strong analytical, troubleshooting, and communication skills
• Familiarity with NetSuite financials (GL, AP/AR, etc.) is a plus

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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