Job Description

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today.

The Enterprise Data and Information Management Program’s Health Information Management (HIMD) Division is seeking a highly motivated and experienced individual to join our team as an Information Technology Specialist II (ITS II). 

Under general direction of the Information Technology Manager I,the ITS II will help DHCS understand and use data in meaningful ways that support health care programs across the state. The ITS II will collaborate with programs across DHCS closely to clarify data needs, troubleshoot issues and build solutions that support their goals. The ITS II will partner with program staff, technical teams, and stakeholders to move important data initiatives forward, understand their needs, guide technical teams through solutions development, and ensure data product meets DHCS’s standards for quality and long-term strategy.  The ITS II will take the lead on major data efforts, including projects tied to federal requirements such as the Long-Term Care Final Rule. By serving as a trusted expert in data management and helping staff build their own data literacy, the ITS II will empower programs to make informed, data-driven decisions and strengthens DHCS’s ability to plan, evaluate, and deliver services that improve health outcomes for Californians. 

Training and Development (T&D) assignments may be considered for this position for current California civil service employees. T&D assignments cannot exceed 24 months. However, successful T&D candidates may transition to a permanent appointment, if eligible at the end of the T&D assignment.

Have questions and/or need assistance? Contact  recruit@dhcs.ca.gov we are here to help walk you through the state hiring process!

You will find additional information about the job in the .

Working Conditions

Please see the Telework and Salary Information Section below for telework, reporting location, and temporary statewide salary reduction details.

Special Requirements

Simple Application Steps

If you are interested in this position, complete the following steps: 

1. Review the education and experience minimum qualifications (MQ’s) of the  Information Technology Series - CalHR .  See the Minimum Requirements section above.
2. Complete the supplemental application and the state application by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents, which include the supplemental application - see the "Required Application Package Documents" section below. 
4. Once you have applied, take the Information Technology Specialist II Examination. Here is the link to the exam bulletin for this classification: 

Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.

It is critical to review the Classification Specifications to determine if you will meet the minimum qualifications (MQ’s). Please make note of Education and Experience requirements for the classification. The Classification Specification and MQ’s can be found here:  Information Technology Series - CalHR

Supplemental Application

The Statement of Qualifications (SOQ) must be typed in 12-point Arial font, single spaced, and be no more than three pages in length. Include your full name and the position title in the document header. Applicants who fail to answer the questions below or submit an SOQ may not be considered.

1. P lease describe your experience leading or supporting complex data or technology projects. In your response, explain how you gathered requirements, collaborated with program areas or technical teams, and ensured alignment with data standards, governance practices, or long-term data strategy. Include the impact your work had on improving data quality, decision-making, or program operations.
2. Please describe your experience with data management frameworks, data structures, or technical tools that supported large-scale data or system initiatives. Include examples of how you applied these skills to support data modeling, architecture reviews, system design, or compliance requirements such as HIPAA or MITA.
3. Please provide an example of a time when you solved a complex data or technology issue while supporting executives, multiple departments, or external partners. Describe the issue, your role, the steps you took to collaborate across teams, and how your solution improved processes, data reliability, or decision-making.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Demonstrate extensive knowledge of IT governance principles and guidelines to support decision-making; complex and mission critical business processes and systems; principles, methods and procedures for designing, developing, optimizing, and integrating systems in accordance with best practices; system specifications design, documentation, and implementation methodologies and techniques. Principles, techniques, and procedures related to the delivery of information technology services; the System Development Life-cycle including the associated methodologies, tools, and processes; the organization's business processes and procedures; education tools and techniques; performance monitoring tools and techniques; and data administration techniques and best practices. It is preferred that the incumbent is knowledgeable of the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) compliance and Medicaid Information Technology Architecture (MITA) requirements. It is desired that the incumbent can effectively collaborate with internal and external stakeholders and monitor the business and data impacts on DHCS.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's 

provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey:  SurveyMonkey link. This survey is not required to be considered for this position.

Telework and Salary Information

The DHCS standard for hybrid work is a minimum of two days per week in-person and site-based and up to three teleworking days per week. The amount of telework is at the discretion of the Department's operational business needs and subject to change consistent with DHCS' Telework Program and Goverment Code sections 14200-14203. Telework is avaialbe to Californa residents, and proof of residency may be required. 

The DHCS office location for this position is 1700 K Street, Sacramento, CA.
Personal Leave Program (PLP) 2025 agreement Salary:

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Supplemental Application -

  A completed Supplemental Application must be submitted with your STD. 678 in order to be considered for this position.  Please see the Special Requirement Section above for additional information.

Job Tags

Permanent employment, Full time, Work at office, Remote work, 2 days per week, 3 days per week

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