Job Description

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.

Job description

Cashiers provide prompt and friendly service to customers in a way that exceeds customer expectations and ensures customer satisfaction. Follow procedures to prepare, pack and serve food products for customers, while maintaining the highest level of product quality and cleanliness.

The cashier we would like to employ must be able to interact with our customers in a friendly manner and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience.

A qualified Cashier candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage.

Benefits:

• Competitive Hourly Rate (based on location and experience) PLUS tips
• We offer Medical, Dental, and Vision for our Full-time employees
• 401K (after one year of full-time employment)

Essential Duties and Responsibilities:

• Cashiers greet Guests with a smile, while receiving orders and processing payments
• Prepares and packages food and drink products
• Upselling and cross-selling, when appropriate
• Processing returns and refunds, and resolving customer complaints
• Unloads and stocks inventory items as needed
• Any task assigned by the Manager on Duty
• Prompt and regular attendance on assigned shifts
• Acts with integrity and honesty, and promotes the culture of Firehouse Subs

Qualifications and Skills:

• Must be at least sixteen (16) years of age
• Comfortable working in a fast-paced environment
• Ability to interact in a positive and professional manner with Guests and coworkers
• Willingness to learn all areas of restaurant operations & work multiple stations
• Consistently kneel and follow proper lifting procedures
• Consistently stand during serving customers or at register

Firehouse Subs is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.

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